Job Summary
• Identify the needs/requirements for business change across Sales System through IT/digital innovation solution to prepare for Coca-Cola Vietnam Digital Roadmap.
• Implement successfully assigned Digital Transformation projects to Sales & Commercial organizations in order to meet Innovation Strategy of the company
• Act as an effective change agent utilizing proper stakeholder analysis and change management techniques to influence Sales & Commercial team to implement business process changes and business transformation initiatives successfully.
Key Responsibilities
1. Digital Business Transformation strategy and Planning for Commercial & Sales
• Ensure Digital Transformation Plan in place for each function that aligns with Function Digital Strategy
• Define roadmap, milestone and align with Function Digital plan deployment priorities
• Mobilize resource to support the implementation plan
2. Deploy digital solutions, Program governance and stakeholder management
• Manage multi-Digital Commercial/Sales related projects and initiatives across countries and functions successfully deployed as planned
• Communicate across key stakeholders and monitor execution progress to ensure delivery against business transformation objectives
• Collaborate, influence and partner with Function to make sure transformation agenda executed to create the value
3. Innovation & Best Practice Sharing & Reporting
• Test & Learn the new Digital Business Transformation Initiatives or Global/Region Best Practices
• Evaluate and Scale up fast to mass scale deployment for creating value to business transformation
• Participate and drive for forums for collaborations across Indochina and Functions to leverage best practices sharing
4. Business Process Improvement
• Perform root cause analysis, identify and define areas for improvement of business processes across all functions
• Grasp the business needs and issues, continuously evaluate the current process to identify the gap
• Propose and drive solution to minimize complexities, optimize and improve business needed for creating value
5. Change Management
• Identify key stakeholders across function and form up change management plan
• Define business case for change and act as a change agent to influence Function Leadership to implement change agenda
• Collaborate, partner, and communicate change plan implementation to all related functions/teams
Requirements
• University/Bachelor’s Degree, MBA highly desired
• 5 year + experience in working with Sales System operations, SFA and DMS for leading and facilitating continuous improvement initiatives.
• Business skills is the must;
• Understanding technology and IT
• Customer Service mindset
• Operations discipline;
• Digital Transformation; e-Commerce; Digital Enabling Function; SAP;
• Cross-function Business Process & Concepts Understanding
• Project Management
• Problem Solving;
• Data Analytical and Exploitation
• Change management
• Organizational development